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Error Message or Blue Screen When The Computer Resumes From Hibernation.

Article ID: 000010
Rating: 5.0 / 5.0 (1 votes)
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WARNING: The following solution will remove any unsaved data that was placed into memory while the computer went into a state of Hibernation.
This information is provided as an aide to solve certain problems that may occur. SoCal Computer Security & Networking is not responsible for any damage or data loss that may occur. Proceed at your own risk.
Error Message or Blue Screen When The Computer Resumes From Hibernation.

We have personally seen may issues caused by Hibernation. We encourage our clients to avoid its use. We offer the following solution as a possible fix for problems resulting from the computer trying to resume out of a Hibernated state.

To resolve this problem, restart your computer.

If the problem persists, start the computer by using the Windows CD or by using an emergency startup disk, and then delete the Hiberfil.sys file.

To do this, follow these steps: (Note: In some cases you can boot up into safe mode, login and then proceed with step 5)

  1. Insert your Windows XP CD-ROM into the computer's CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM.

    Note Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify BIOS, see your computer documentation. 
  2. When the "Welcome to Setup" screen appears, press R to start Recovery Console. 
  3. If your computer is configured for dual booting or multiple booting, select the relevant Windows XP installation. 
  4. When you are prompted to do so, type the administrator password, and then press ENTER.

    Note By default, the administrator password is blank in Windows XP Home Edition. 
  5. By default, Hiberfil.sys is typically located in the root directory (C:\). At the command prompt, type 'del hiberfil.sys', and then press ENTER.
  6. Restart the computer.

Microsoft Related Articles for Specific Issues:

KB831691 - http://support.microsoft.com/kb/831691
KB813818 - http://support.microsoft.com/kb/813818


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